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PBC Library

The NAU library website for the Phoenix Biomedical Campus Library

Research Support Services

 Research Support 

Your librarian can assist you throughout the entire life of a research project. An overview of services includes:

Citation Management | Literature Review Assistance | Copyright / Fair Use | Institutional Repository Support

To schedule a research consultation for these and other services, contact Mary Catherine Lockmiller via:

 Document Delivery 

In instances where NAU-PBC affiliates need to access materials which are not available in PBC Library or via NAU's e-resources, materials can be requested through Document Delivery Services.

DDS allows for the interlibrary loan of printed materials and full text journal articles that are not available electronically.

To initiate a DDS request, please visit

For more information, call the Cline Library DDS Office at 928-523-6808.


OpenKnowledge@NAU is NAU's Institutional Repository, where faculty and students provide access to their pedagogical work, research, and other creative output. Having access to an Institutional repository can 1) extend NAU's global impact; 2) help researchers meet funding requirements; 3) advance interdispiclinary and public collaboration; 4) promote long-term preservation and access; 5) promote the value of open access to information.

NAU PBC faculty and students can publish postersscholarly writingcurricular design, art, books, datasets, and reports, among other  products! 

For information about OpenKnowledge@NAU, please contact catherine lockmiller at or Brittany Blanchard at

 AMA Style 

AMA Style is the research style developed by the American Medical Association. For a complete iteration of current AMA Style standards:

 APA Resources 

Free citation generators

Whether or not you use RefWorks, these open access and freeware apps can save you time by auto-formatting your citations:

NOTE: always double check citations!


RefWorks is a data and citation management platform that allows researchers to generate, store, retrieve, and manipulate citations across a number of styles and formats. It is highly recommended that students and faculty learn how to use RefWorks, as it can save a significant amount of citation time. However, because students can only use RefWorks while enrolled at a university, there are a number of free citation management apps available as well. Please see the Citation Management Apps tab for more information.

To get started with RefWorks, view the Refworks Introduction slideshow here:

 Citation Management 

RefWorks & Mendeley

For the most part, NAU students and faculty at PBC have access to two reference management platforms:

  • Refworksa new way to collect, manage and organize research papers and documents. You can read annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections. RefWorks’ drag and drop capability along with our smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library and the Save to RefWorks feature allows you to capture research from websites with the click of a button. From simple bibliographies to papers formatted with in-text citations or footnotes, RefWorks handles it all. (
    • NOTE: in order to access RefWorks on a phone or tablet, visit RefWorks Mobile at
  • Mendeley: A reference manager, academic collaboration network and crowd sourced database with a unique layer of social information research. Mendeley is available on Mac, Windows and Linux. Mendeley Web functions on all major browsers. Mobile versions of Mendeley are available for iPad, iPhone, and Android devices.
If you need help accessing and using either RefWorks or Mendeley, consult any of the following:

NAU RefWorks LibGuide | ProQuest RefWorks User Guide | NAU Mendeley LibGuide | Mendeley Help Guides

Open Access Platforms

 Systematic Reviews 

Systematic reviews are widely considered the highest level of evidence for researchers in biomedical and health science. Most of us are familiar with literature reviews, in which writers summarize the information relating to a specific topic. Systematic reviewers take this idea and go much farther by exhaustively searching the literature, assessing it, summarizing it, and making analytical and critical conclusions and/or statements based upon their findings.

NOTE: See here and here for two different visualizations comparing systematic reviews to other evidence-types.

Systematic reviews are complex, and full of moving parts. For that reason, it's good to know how they function--both for practitioners and for researchers interested in writing a systematic review.

Additionally, researchers should consider the many review types available before conducting a systematic review. Check out the following resources to learn about different review types, and when to leverage them:

Check out the following guides for in-depth descriptions, processes, and rationales for systematic reviews and meta-analyses:

For systematic reviews concerning interventions in biomedical and health science, familiarize yourself with the following:

In addition to understanding the components and workings of systematic reviews and meta-analyses, evidence-based practitioners should also spend time learning about the criticism used to question and explore reliance on systematic reviews:

PBC Library Systematic Reviews Service

PBC Library launched a systematic reviews pilot service in Summer 2018. As part of this service, the NAU PBC librarian provides search coordination and review processes guidelines to teams working on different review types. For now, the service is freely available to all NAU faculty currently considering embarking on a review. 

For anybody who wants to learn more, the librarian requests at least one face-to-face or video-based consultation to talk about the review journey. It is also required that all teams complete the PBC Library Systematic Reviews Initial Steps Planner

If you have any questions about this service, feel free to call, email, or schedule an appointment to learn more!

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