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A Guide to Supply Chain Management


Internal supply chain

                                                                                                                                                                              Image by Stern  

Supply Chain Management is:

"The management of the links between an organization and its suppliers and customers to achieve strategic advantage."

(From the Dictionary of Business & Management.)

A "professional discipline focused on managing the physical flows of goods, the flows of information, and the flow of cash internal to the firm and among external partners around the globe -- while exceeding customer expectations at the lowest total cost possible."

(From the Center for Supply Chain Management, at Marquette University) 

"The identification, acquisition, access, positioning, management of resources and related capabilities the organization needs or potentially needs in the attainment of its strategic objectives."

(From the Institute for Supply Management, or ISM)